Contact Center: (+507) 310-1 1 1 1
Radiología: (+507) 310-1100

The International Health Service Department

The International Health Service Department is a unique and complimentary service designed to provide streamlined access and individual cultural support for our international patients

Located in the 7th floor of The Panama Clinic, The International Health Service Department is the most comprehensive international medical and logistic support team in Panamá designed to remove stress of medical care while abroad.

From your initial email correspondence with our medical staff until the day you return, our Coordination Physicians and cultural support officers will be available to assist you

Plan Your Visit

At The Panama Clinic, we understand that it requires proper planning and execution for the patients and their families to visit another country for medical treatment.

To ensure that your journey is seamless and hassle-free, The Panama Clinic assists you in every step of the way. Listed below are some of the key phases you will go through and steps to be taken.

  • Before Visit
  • Financial Information
  • During your Visit
  • After your final appointment
  • As the first step, we recommend that our patients verify Visa requirements to Panamá
  • We can provide you with a medical letter that should be given to migration authorities upon arrival
  • Once your Procedure is Scheduled, we suggest you:
  • Make sure all your travel documents and medical records are in order including:
  • Passport / Visa
  • Full medical records. Please include all tests reports and surgery reports, treatment records and laboratory results
  • All films (for example, X rays, MRIs, CT Scans) along with relevant reports
  • Carry your medical records, films and medications with you in case your luggage is lost or delayed
  • Fill prescriptions for any medications that you must take regularly and bring them with you. Some medications may nor be approved for distribution in Panama and we may need to identify the generic version.

It can be difficult to think about financial matters when considering medical treatment and care. However, knowing what to expect from the beginning, and understanding the payment and billing process, can help eliminate surprises.

The International Health Services Department will give you a quotation prior your trip. Payment in Advance is required, and we accept credit card, wire transfer but this transfer payments must be received 72 hours prior treatment.

Upon your arrival you will be received by one of our Case Managers who will assist and bring you to The Panama Clinic. Normally we will let you rest and next day, 8am will be picking you up in order to introduce the international team.

During your appointments, a case manager will be helping not only for any language barriers but if there is something you would like to be explained in more detail.

Our exclusive and personalised international patient department​ is at your disposal 24/7/365 with a dedicated email and telephone line where you will be assisted in an efficient way, trying to solve your queries as soon as possible.

The International Health Service Team will help you arrange a meeting with the Financial Counsellor in order to evaluate your account´s status

Our logistic and medical team will arrange transportation, help obtain your medical reports, assist you with prescription requests and facilitate further communication with your physicians.

Panama Connects the World

Panama is world-famous for its 48-mile canal that connects the Pacific Ocean with the Atlantic Ocean. Each year, over a million people visit the canal being able to witness this engineering marvel at work. Panama is very proud to have this magnificent creation operating 365 days a year, enabling the world’s cargo to be shipped efficiently and safely to new destinations.

Three million years ago, the Isthmus of Panama emerged from the sea and changed the world forever. It divided an ocean and joined two continents together, triggering one of the most important natural evolution events in the history of the world.

Today we connect different cultures bringing the best health practices and state-of-the-art equipments to those in need, keeping the symbolic tradition, The Panama Clinic, we take care of you and the ones you love.